We are temporarily closed while we address some internal operational issues. 

Following our move, our team is actively reviewing all outstanding orders and implementing improved systems to ensure that we can return to normal operations as soon as possible. 

Our priority is to resolve current issues so that we can continue to fulfil orders in a timely and reliable manner moving forward.

We understand this situation may be frustrating, particularly for customers with existing orders, and we sincerely apologise for the inconvenience caused. Please rest assured that all outstanding orders and customer enquiries are being reviewed and handled as a priority.

If you currently have an order and would prefer to cancel rather than wait, you are welcome to contact us at admin@halomoon-shop.co.uk with your order number, and we will prioritise your request. 

However, we are actively working to fulfil all orders and appreciate your patience while we work through this transition.

We truly appreciate your understanding and support during this time. Further updates will be shared as soon as possible.